Frequently Asked Questions
When and where is the Summit held?
The RegConnect26 Summit will take place at the Convention Centre, ICC Sydney, Sydney on 24–25 September 2026. Visitor information is available [here]
How do I register?
Registrations can be completed [here]. Early Bird registration closes 30 April 2026.
Do you offer Group Bookings?
Groups of 10 or under can be booked on the website directly. Please contact events@mtaa.org.au for group rates or special arrangements for groups over 10 people.
Are discounted accommodation options available?
Yes. Limited discounted rates are available at selected nearby hotels. Details are available on the [Accommodation page].
What parking / transport arrangements are in place?
Visitor information, including directions, parking, accessibility and nearby accommodation, is available via [ICC Sydney]
Who should I contact regarding sponsorship opportunities?
Please complete the [Sponsorship Enquiry form] online to view sponsorship opportunities and available packages.
How do I become an MTAA member?
Please see our friendly Team at the Information Desk who will be able to assist you or contact membership@mtaa.org.au
I need a copy of the Program.
Visit the [Program] for the most up-to-date program. There is also a QR code on the back of your name badge onsite that you can scan.
Will sessions be recorded or available post-event?
The event is face-to-face only. Slides and recordings are not provided. The face-to-face format will provide you with the opportunity to engage with the content, speakers and other delegates directly.
How can I advise the Summit of accessibility or dietary requirements?
Please note any specific requirements when you register.
How are speakers selected?
Speaker invitations are coordinated by MTAA in collaboration with the Program Advisory Group. For enquiries regarding speaker participation, contact events@mtaa.org.au.
I didn’t buy a ticket. Can I still attend?
Availability is live on the website. Once tickets are sold out, no further registrations can be accepted. You can register online here or visit our friendly team at the Information Desk onsite who can assist you with registration. Pre-purchase is strongly recommended to avoid disappointment as capacity is strictly limited.
I booked the wrong event; can I change my booking?
It will depend, please see our friendly Team at the Information Desk who can assist you or contact events@mtaa.org.au.
I am an exhibitor. Where can I store my boxes?
You can store boxes and banner bags under your trestle table. You may also request the cloakroom to hold items or store them at your hotel if you are staying nearby.
Can I get a copy of the Attendee List?
Due to privacy laws, we are unable to provide attendee details. However, if you leave your details with our team at the Information Desk, we can facilitate relevant introductions.
How do I get in contact with specific MTAA staff members?
Please see our team at the Information Desk, who will assist with facilitating contact.
Where can I store my luggage?
ICC Sydney offers complimentary cloaking to all guests to the Convention Centre. Cloaking is available at the Customer Service desk located on ground floor of Convention Centre.
If I lose my name badge, where can I get a replacement?
Please see our team at the Information Desk, who can assist you.
What if I am no longer able to attend?
We do offer substitutions within the same organisation to attend in your place, with notice. For information on substitutions and cancellations, please refer to our [terms and conditions]. Please note that any special access and dietary requirements cannot be guaranteed on substitutions. Please see our friendly Team at the Information Desk who will be able to assist you or contact events@mtaa.org.au.
Can I get a refund if I change my mind about attending?
We do offer substitutions within the same organisation to attend in your place, with notice. For information on substitutions and cancellations, please refer to our [terms and conditions]. Please note that any special access and dietary requirements cannot be guaranteed on substitutions. Please see our friendly Team at the Information Desk who will be able to assist you or contact events@mtaa.org.au.
